Client Reviews

NCCHC  

• Nationally Coordinated Criminal History Check: Employment 
• Nationally Coordinated Criminal History Check : Volunteer  
• Nationally Coordinated Criminal History Check : Probity
• Nationally Coordinated Criminal History Check : License  

AFP Police Check

• AFP Police Certificate – Immigration and Visa
• Aged Care Staff
• Aged Care Key Personnel
• Australian Securities and Investments Commission ASIC Employee
• Australian Securities and Investments Commission Financial Licensing
• AUSTRAC Employee/Consultant
• Care of Intellectually Disabled Persons
• Care, Instruction or Supervision of Children
• Civil Aviation Safety Authority – ASSC
• An employee with Access to Secret or Top Secret Information
• Immigration Detention Centre Employment
• Immigration/Citizenship Australia
• Law Enforcement/Intelligence or Security Agency Employee/Consultant
• Overseas Visa Supply to a Country other than Australia
• Superannuation Trustee/Custodian/Investment manager
• Hospital Employment in the ACT
• Security Licence (Security Guard) in the ACT
• Aged Care Provider/Worker in the ACT
• A brothel or Escort Agency Owner/Operator/Interested party in the ACT
• Child Care Provider/Worker in the ACT
• Disabled Care Provider/Worker or Hospital Employment in the ACT
• Explosives/Fireworks Permit (ASIO check is required)
• Fire Fighting/Prevention in the ACT
• Firearms Licence/Permit in the ACT
• Interactive Gambling Licence/Casino Employee in the ACT
• Prison Officer in the ACT
• Child/Aged/Disabled Care Provider/Worker in the ACT
• Working in a School in the ACT
• Teacher/Teacher’s Aide in the ACT
• Pre Employment/Standard Disclosure in the ACT

Right to Work

• VEVO – Australia: Right to Work (Visa) Verification 
• Work Rights Check

You must provide four documents with your completed form to confirm your identity:

• One commencement document to confirm your birth in Australia or arrival in Australia
• One Primary
• Two secondary documents to show the use of your identity in the community.

DPI Consulting will use these documents to verify your identity against the personal information you have provided online or in a downloadable form. The personal information in the identity documents you provide will be used to conduct a nationally coordinated criminal history check, as you consent by creating your account with DPI Consulting. Your documentation must include evidence of your full name, date of birth, and your photograph.

The provided commencement and primary documents must include a photo of you. If your commencement and primary documents do not have a photograph, you must submit a passport-style picture certified by a person listed in Schedule 2 of the Statutory Declarations Regulations 1993 (Cth).

Provide one Commencement of Identity Document.

• Australian Birth Certificate or authorised record of birth (not an extract or birth card)
• Immigration record or document, including: an Australian Citizenship Certificate
• An Australian visa (supported by a foreign passport, which is needed for verification) current at the time of entry into Australia as a resident or tourist. This can also be accessed through the Visa Entitlement Verification Online (VEVO) system delivered by the Department of Home Affairs; and
• An Immi Card issued by the Department of Home Affairs to assist visa holders to provide evidence of their Commencement of Identity in Australia; and
• A current Australian Passport (not expired; however, if the Document Verification System (DVS) is used to verify the passport, it may be up to 2 years expired)

Provide one ‘Primary Use in Community Documents.

• Australian passport (including Ordinary, Frequent traveller, Diplomatic, Official and Emergency (not expired; however, if the Document Verification System (DVS) is used to verify the passport, it may be up to 2 years expired)
• an Australian driver licence, learner permit or provisional licence issued by a State or Territory, showing signature and/or photo
• Immi Card issued by the Department of Home Affairs to assist visa holders to provide evidence of their Commencement of Identity in Australia
• a passport issued by a country other than Australia with a valid visa or valid entry stamp or equivalent
• a proof of age or photo identity card issued by an Australian government agency which shows the name, date of birth, photo and signature of the individual
• for persons aged under 18 years with no other Primary Use in Community Documents, a student identity document issued by an Australian government agency or Australian school only

Provide two ‘Primary Use in Community Documents

• DFAT issued Certificate of Identity
• DFAT issued Document of Identity;
• DFAT issued United Nations Convention Travel Document Secondary
• Foreign government issued documents (e.g. driver licences). Documents in languages other than English must be accompanied by a NAATI accredited translation
• Medicare card
• Enrolment with the Australian Electoral Commission
• Security guard or crowd control photo licence
• Evidence of right to a government benefit (DVA or Centrelink)
• Consular photo identity card issued by DFAT
• Police Force Officer photo identity card
• Australian Defence Force photo identity card
• Commonwealth or state/territory government photo identity card (this may take the form of a working with children or vulnerable people card or a government issued occupational licence)
• Aviation security identification card
• Maritime Security Identification card
• Firearms licence
• Credit reference check
• Australian secondary or tertiary student photo identity document
• Certified academic transcript from an Australian university
• Trusted referees report
• Bank card
• Credit card.
• Tax File Number

In short, no. The nationally coordinated criminal history check you receive from your local police station or any other vendor is the same.  

We all use the Australian Criminal Intelligence Commission system to obtain this information. There is, however, a difference in the speed, security, privacy, ease of use of service online and customer service you receive and the way your  check is delivered to you. 

These are the areas in which DPI Consulting stands head and shoulders above the rest.

Most of our nationally coordinated criminal history checks are processed, with the results returned within 1 hour.

In saying that the service aims to process 95 per cent of standard NCCHC within ten business days, noting that:

• The majority (around 70 per cent of all checks submitted) are completed in real-time, and results are returned within minutes.
• Up to 30 per cent may be referred to one or more police agencies and can take longer than ten business days to be returned because of the check’s complexity.

Please take into account that AuthNTick can predict if your check will be further referred, and as such, we suggest you place your order at least 20 business days before you require your result.

Your check has been referred to the Police for further investigation because your name and date of birth may be the same or similar to the personal details of someone with a criminal history in the Australian Criminal Intelligence Commission national database.

No, you will need an Australian Federal Police to check for all Visa and Immigration purposes.

A nationally coordinated criminal history check and an Australian Federal Police Check differ in their uses. In most instances (such as employment and tenancy), you only need to obtain a Nationally Coordinated criminal history  Check. In exceptional circumstances (such as for Immigration or overseas visa  purposes), an Australian Federal Police Check is required.

• In this policy, “client” refers to the individual or corporate user who has paid for the relevant service. “DPI Consulting ” refers to AuthNTick identity service or AuthNTick enabling verification and checking service for the “client.”
• If “AuthNTick” chooses to reimburse a client for any cancelled order, the reimbursement provided to the client will be in the form of a voucher or credit note redeemable for “AuthNTick” services for up to 12 months. A voucher will be provided concerning orders paid by a credit card. A credit note is provided concerning orders paid for on account.

Cancellation by client

• “AuthNTick” checks are put into progress once an order is submitted and the client has paid the relevant purchase price. If a check is put into progress, then “AuthNTick” is irrevocably committed to incurring charges payable to third-party suppliers and associated processing costs. Unless exceptional circumstances apply, if a client cancels a check after the check is put into progress, no refund or credit will be provided.
• “AuthNTick” may, at its discretion, provide a credit for some or all of the cost of the check after it has been cancelled if:

• • The check has not been put into progress; or

• • Exceptional circumstances apply.

• If a client cancels an order after being advised by “AuthNTick” that:

• • The service requested by the client is no longer available; or

• • “AuthNTick” refuses to accept or execute the order,

• • Then AuthNTick’s usual policy is to provide a credit for the full order price paid by the client.

• In all other circumstances, if “AuthNTick” chooses to reimburse the client, “AuthNTick” will provide the client with a voucher or credit note for the value of the purchase price paid by the client after deducting reasonable charges for:

• • The administrative costs of processing and effecting the request for a refund; and

• • Work was undertaken by “AuthNTick” in attempting to provide the service requested before the request was cancelled.

• The reasonable charges to be deducted per paragraph 6 will be determined at the time of issuing the refund regarding all relevant and available information.
• If the reasonable charges to be deducted per paragraph 6 exceed the purchase price paid by the client, “AuthNTick” will advise the client that the refund amount is nil, no credit or refund will be provided, and no further charges will be sought from the client in respect of the order.

Cancellation by “AuthNTick”

• If “AuthNTick” has made ongoing efforts to complete an order but remains unsuccessful for a period of:

• • 20 business days in respect of a check-in Australia or

• • Three months in respect of a check in any other country,

• • Then “AuthNTick” reserves the right to cancel the order. If “AuthNTick” cancels an order in these circumstances, it will be deemed that the cost of the work undertaken in attempting to provide the service requested exceeds the purchase price paid by the client, and no refund will be payable. No further charges will be sought from the client regarding the order.

• If an order remains incomplete after 3 months from when it was placed, then “AuthNTick” will cancel the order. If “AuthNTick” cancels an order in these circumstances, it will be deemed that the cost of the work undertaken in attempting to provide the service requested exceeds the purchase price paid by the client, and no refund will be payable.

Who may cancel an order?

• In the case of a direct order placed by an applicant, the applicant may cancel the order per this policy.
• In the case of an order placed as a direct order by a corporate user:

• • The corporate user is the client and may cancel the order under this policy;

• • If, before completion of the order, the applicant advises “AuthNTick” in writing that they withdraw their consent to the order, “AuthNTick” will suspend the order and notify the corporate user as soon as possible. If the corporate user cancels the order, this policy will apply. If the order has not been cancelled and the applicant advises “AuthNTick” in writing that they consent, “AuthNTick” will put the order back into progress.

• In the case of an order placed using an unpaid check code, the applicant is the client and may cancel the order under this policy.
• In the case of an order placed through a prepaid check code:

• • The corporate user is the client and may cancel the order under this policy;

• • If, before completion of the order, the applicant advises “AuthNTick” in writing that they withdraw their consent to the order, “AuthNTick” will suspend the order and notify the corporate user as soon as possible. If the corporate user cancels the order, this policy will apply. If the order has not been cancelled and the applicant advises “AuthNTick” in writing that they consent, “AuthNTick” will put the order back into progress.

• In the circumstances detailed in paragraphs 9 or 10 above, “AuthNTick” may cancel an order per this policy.